Welcome to Onmo Coin Support. Find answers to common questions about our application.
Email: support@onmocoin.com
Response Time: Within 24 hours (Monday-Friday)
Hours: 9:00 AM - 9:00 PM IST
Download Onmo Coin from the App Store. Tap "Sign Up" and provide your email, name, and phone number. Verify your account through the OTP sent to your phone.
Open the app and tap "Sign In". Enter your registered email and password. After first sign-in, you can enable Face ID or Touch ID for quick access.
Tap "Forgot Password?" on the sign-in screen. Enter your registered email and we'll send password reset instructions.
Onmo Coin has four main tabs in the bottom navigation:
OC is a utility token used within the Onmo Coin ecosystem. It is used for accessing features and participating in our community. OC is not an investment product or security.
Open the app and go to the Home tab. Your OC token balance is displayed at the top of the dashboard.
Your Wallet ID is a unique identifier for your Onmo Coin account. It appears on your Home tab and is used for receiving OC tokens from other users.
From the Home tab, tap "Transfer". Enter the recipient's Wallet ID or username, then the amount of OC you want to send. Confirm the transaction with your PIN or biometric.
Share your Wallet ID with the sender. They can use it to send OC tokens to your account. Received OC will appear in your balance on the Home tab.
From the Home tab, tap "Request". Enter the sender's details and the amount you want to request. They will receive a notification to approve or decline.
Tap the "Crypto" tab in the bottom navigation. You'll see live prices for popular cryptocurrencies like Bitcoin, Ethereum, and others. Tap any coin to view detailed price charts.
No. Onmo Coin is not a cryptocurrency exchange. We provide informational market data only. The app handles only the OC utility token within our ecosystem.
The Live Rate on the Home screen shows the current rate of OC tokens within our ecosystem. This is informational only.
Tap the "Txns" tab in the bottom navigation to view your complete OC token activity history including sends, receives, and other actions.
Pull down on the screen to refresh. If the transaction still doesn't appear after a few minutes, please contact support@onmocoin.com with the details.
Go to your Profile and find the "Invite Friends" section. You'll see your unique referral code. Share this code with friends who want to join Onmo Coin. When they sign up using your code, both of you may receive a small OC token allocation as a community appreciation.
You can refer as many friends as you'd like. Each successful referral may include a small OC token bonus for both you and your friend.
Go to Profile → Settings. Toggle on Face ID or Touch ID. You'll need to authenticate once to enable the feature. Once enabled, you can use biometrics to sign in and confirm transactions.
During first sign-in, you'll be prompted to create a PIN. You can change it later in Profile → Settings → Change PIN.
Go to Profile → Settings → Change Password. Enter your current password, then your new password twice to confirm.
You can delete your account two ways:
You'll need to confirm with your password. Your data will be permanently deleted within 30 days as per our Privacy Policy.
Go to Profile → Settings → Notifications to customize which alerts you receive. You can also manage app notifications in your iOS Settings.
Check Settings → Notifications → Onmo Coin and ensure notifications are enabled. Also verify notifications are enabled in your iOS Settings → Notifications → Onmo Coin.
Try these steps:
Open the App Store and check for updates. Onmo Coin will appear in your available updates if a new version is available.
If the app crashes:
Privacy Policy | Terms of Service | Account Deletion
If you can't find the answer to your question here, please email us at support@onmocoin.com and we'll get back to you within 24 hours.
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